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CITIZEN WATCHES
Return Policy - Watches9.Com
Your watch is a product of superior design and craftsmanship and should be treated with care.
The following suggestions will help you protect your watch warranty coverage.
☆Water resistant, but we do not recommend you to swim with the watch.
☆Do not drop, knock the watch. Rough handling can break internal movement parts.
☆Only use a soft, clean, dry cloth to clean the surface of the watch.
Exchange and Return Policy
☆ If you are not satisfied with your purchase, please notice us within 7 days once you parcel arrive.
And we will not process the exchange if it is over 7 days received.
☆ However, we will not exchange items unless you received a damaged, defective, or incorrect item.
☆ We will exchange the watch once it has been returned to us with the unused condition.
☆ Once the watch returns, we will not bear on the lost of the customs.
Repair
☆ Limited warranty can be effective for repairing with no parts damaged in the watch.
☆ We will not bear on the shipping fee and the reshipping fee once the watch needs to be repaired which the item received over 7 days.
☆In most cases, we will repair the items which are manufacturers' defects. If we cannot repair the watch, we will send you a replacement.
If the model is out of stock, you can choose another product of the same value.
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